T-shirt dress

Delivery Information

Shipping Method: [Standard/Express/Overnight]

Processing Time:

• Orders are typically processed within [1-3 business days].

Estimated Delivery Time:

• Standard Shipping: [3-7 business days]
• Express Shipping: [1-3 business days]
• Overnight Shipping: [1 business day]

Note: Delivery times may vary based on your location and current demand. Please allow extra time during peak seasons.

Tracking Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number.

Return and Exchange Policy

Return Window: You can return or exchange items within [5 days] of receiving your order.

Eligibility: To be eligible for a return or exchange, items must be:

• Unused and in their original packaging
• Accompanied by a receipt or proof of purchase

How to Initiate a Return or Exchange:

1. Contact our customer service team at [teesandtails1@gmail.com] to request a return or exchange.
2. Provide your order number and details about the item(s) you wish to return or exchange.
3. Follow the instructions provided to send the item back.

Shipping Costs:

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• For exchanges, we will cover the shipping costs for sending the new item.

Refunds: Refunds will be processed to the original payment method within [5-10 business days] after we receive the returned item.

Wash Care Instructions

To ensure the longevity and quality of your items, please follow these wash care guidelines:

General Care:

• Always check the care label attached to your item for specific instructions.

Machine Washing:

• Use a gentle cycle with cold water.
• Wash with similar colors to prevent dye transfer.
• Do not overload the machine to avoid excessive friction.

Hand Washing:

• Fill a basin with cold water and a mild detergent.
• Gently agitate the water and submerge the item.
• Let it soak for [10-15 minutes], then rinse thoroughly with cold water.

Drying:

• Air Dry: Lay flat on a clean, dry towel or hang to dry in a shaded area.
• Machine Dry: If machine drying is allowed, use a low heat setting. Remove promptly to avoid wrinkles.

Ironing:

• If necessary, iron on a low setting, and place a cloth between the iron and the fabric to protect it.

Do Not:

• Bleach or use harsh chemicals.
• Dry clean (unless specified on the care label).
• Expose to direct sunlight for prolonged periods.